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Privacy Policy

Station D’s commitment

This privacy policy describes the personal information we may collect about you, the purposes for which we collect it, how we use it and the circumstances under which we may disclose it to third parties. Station D promises not to collect, use or disclose your personal information otherwise than in accordance with this policy.

 

Terms and conditions

When you use the website www.stationd.ca or purchase products online, you agree to the terms and conditions of this policy. We will notify you in the future of any change to this policy by posting the update on our website. You should regularly check this policy and any changes we may make to it.

 

Collection of personal information

We may collect personal information when you provide us with personal information, whether by creating a user account, logging in as a registered user to www.stationd.ca, doing a product search, placing an order, providing information in your account (you may have more than one account if you have used more than one email address for your purchases), contacting us by phone, email or otherwise, or by completing a form to participate in a contest, promotion or survey.

 

Use of personal information

Station D may use your personal information to:

  • Process your order and answer your questions concerning the status of your order.
  • Send you the products you ordered or send them to your friends, family members or colleagues.
  • Stay in contact with you and provide you with a personalized service at all times.
  • Communicate with you (by email, regular mail or otherwise) and send you promotional material or additional information about our products, services, surveys, contests, promotions and special offers (at any time, you may choose to not receive any advertising or commercial material).
  • Know your shopping preferences.
  • Conduct market research and performance research to evaluate our customer service or enhance the experience we provide to our customers.

 

Disclosure of personal information to third parties

We do not sell or rent your personal information to third parties, except in cases permitted by law. However, if we were to sell all or almost all of our business, or engage in a similar transaction, we may transfer or disclose your personal information to a buyer or prospective buyer, who may then collect, use and disclose it for the purpose of evaluating the proposed transaction or operating and managing the acquired business, or for other purposes covered by this policy.

We may disclose your personal information to third parties for processing, in accordance with agreements prohibiting such third parties from using or disclosing the personal information for purposes other than processing and imposing security safeguards appropriate to the sensitivity of the information.

We reserve the right to disclose your personal information as required by law, in connection with judicial proceedings, in response to requests from law enforcement authorities and, if necessary, to protect Station D’s property, interests and rights.

 

Use of cookies

We may use cookies to track your preferences and activities on www.stationd.ca. Cookies are small data files that a website transmits to your computer’s hard drive. They record your preferences so that your subsequent visits proceed more efficiently. The use of cookies is a common practice on most major websites to improve customer service. Most browsers are designed to accept cookies, but they can easily be modified to block them. Your browser’s help files contain information on blocking cookies, detecting cookies that are sent to you and disabling them. However, it is important for you to know that without cookies, you will not be able to access some of the features of a website and therefore will not be able to take full advantage of them.

 

Modifying personal information

Station D ensures that the personal information it collects is as accurate, complete and up-to-date as required for the purposes for which it is used. You have the right to request access to the personal information we have collected on you and to correct it if necessary. You may send such a request, or any question or complaint regarding this policy or Station D’s privacy practices, in writing to our Privacy Officer at the following address: Station D, Customer Service, 3225 Jean-Béraud Avenue, Laval, Quebec, H7T 2L2

 

Security

We have adopted appropriate measures to ensure the privacy of personal information and protect it from loss or theft, as well as unauthorized access, disclosure, copying, use or modification, taking into account, among other things, its sensitivity and the purposes for which it is used. In addition, we require all Station D employees, agents and representatives to comply with this policy.

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