Each order is custom-made upon request, which makes our products non-exchangeable and non-refundable. No cancellations, modifications, or returns are possible once the order is confirmed.

Before placing an order, it is strongly recommended to order samples to verify the colors, the material finish, and the scale of the pattern. Colors may vary from one screen to another, and only samples allow for a faithful and accurate validation. We cannot be held responsible for any perceived color differences if no sample has been ordered.

In case of damage during transportation or manufacturing defects, we ask that you send detailed photos of the shipping box and the affected panel to info@stationd.ca, within 7 days of receiving the order. After evaluation, if a defect is found, a replacement of the affected panel will be made at no cost.

Please note that no refund will be issued under any circumstances, even in cases of damage or defects; only a replacement of the damaged or defective product is possible.